If you have a question about Cozzee, you have come to the right place!
Is Cozzee a non-profit?
No, Cozzee is a for-profit company that chooses to do something a little different with its profits. Most for-profit companies either reinvest their profits into their business or pay profits out to shareholders in the form of dividends. Cozzee, however, gives its profits away to make a difference in our world and allows its customers to choose which cause they want to fight.
How do you run a business while giving all profits away?
For any business, profits only exist after you’ve made your product, paid your employees and covered any other business related expense. Cozzee works in the same way. But the great thing about Cozzee is, because we are an online company, we keep our expenses low, leaving us more money to impact our world.
How do you choose your causes?
We wish we could tackle every crisis affecting our world. But of course we know we can’t fight them all (at least at one time!). So we narrowed down our list to issues we felt were heavy hitters facing our planet today. Each cause we fight is incredibly important and widespread, and we’re confident that our customers will be able to find a cause among our list that is near and dear to their hearts.
What organizations do you support with profits?
Like you, we want every dollar given away to have maximum impact and get where it’s needed most. With this in mind, we choose national or global organizations that have proven to be effective, both in the fight against that cause, and in their use of resources.
Can I write my Cozzee purchases off as tax deductions?
Cozzee purchases are not donations, and are therefore not tax deductible.
When do you start roasting my coffee?
Our roasting process starts with your order. When you place your order online before 5pm Eastern Time, your order is roasted the following business day.
How long will it take for my coffee to get to me?
Your coffee will be shipped within 2 business days after you place your order. UPS shipping timelines vary based on shipping location, but most of our customers will receive their order about 2 business days from shipment. Of course, these are guidelines, not guarantees.
How much do you charge for shipping?
Cozzee charges our customers flat rate shipping of $5.95 to anywhere in the contiguous United States. Your shopping cart will add your shipping charge to your purchase during check-out.
Can I add to an order I’ve already placed?
At this time, we are not able to add to orders that have already been placed online. If your order has not yet been sent for roasting, we can, however, cancel your existing order and you can place a new one. Please send us an email at [email protected] to let us know.
*business days exclude Saturdays, Sundays and national holidays